Our sales contact was Bruce. He and his team were invaluable. Usually after signing a contract, the sales person disappears. But when his team opened the walls to install new green board, they found every homeowners DREAM - rotted wood and bad insulation. I explained to Bruce that we were not able to pick up the needed materials. He enlisted the help of his installers and they completed a beautiful job. Love the quality of all materials and especially the barn door glass railing system. Such an upgrade to the older track doors of yesterday. Truly professional.