David was very professional and knowledgeable in his presentation. He took the time to show me the many patterns for the shower wall and was able to set up the shower/tub to shower conversion in a reasonable time, actually sooner than I expected. Although he was not available to personally do the install, Mike was very professional, and did an outstanding job. He finished the small shower conversion in two days as promised and it looks great. I will call Luxury Bath when I'm ready to have my downstairs bathroom remodeled.