Great experience from the beginning to the end! They are all professionals in their work. From Ted, who first talk to us about the company, Heidi in the office, and to the installers Michael & Rafael. Thank you all guys for the excellent jobs you have done. I love the bathtub & our showers and we are all happy about the end results??. I would recommend Luxury Bath Technologies to those who plan to remodel their bathtub/showers.