My experience was really great! From the start with a great salesman with a sense of humor, John Lasker,whom explained things , to all the workers they were all awesome.. Peter, Tony, the 1st day, 2nd day was Jose and Peter, 3rd day was Henry and Enrigue , last and final day was Henry by himself.. So glad they took their time instead of rushing try to complete in one or 2 days , awesome they took their time.. Absolutely, Love,love my shower,great investment!! I would highly recommend John Lasker and Luxury Bath to anyone!!